At aichunbeauty.com.pk, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a return and refund policy to ensure your shopping experience is as seamless as possible.
Returns
If you would like to return your purchase, please contact us within 7 days of receiving your order to initiate the return process. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Once we receive your return, we will inspect the item and notify you of the status of your refund.
Refunds
If your return is approved, we will initiate a refund to your bank account. You will receive the credit within a certain amount of days.
Please note that shipping costs are non-refundable, and you will be responsible for paying for your own shipping costs for returning your item.
Exchanges
If you received a defective or damaged item, we will gladly exchange it for the same item. Please contact us within 7 days of receiving your order to initiate the exchange process.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your exchange, we require a receipt or proof of purchase. Once we receive your exchange, we will inspect the item and notify you of the status of your replacement.
Shipping
To return or exchange your product, please mail your product to aichunbeauty.com.pk@gmail.com, and include your receipt or proof of purchase.
If you are shipping an item over 5000PKR, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact Us
If you have any questions or concerns about our return and refund policy, please contact us at aichunbeauty.com.pk@gmail.com. We are committed to ensuring that your shopping experience is a positive one, and we are always happy to assist you.